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The ordering process online was excellent. The website is easy to understand and use.
The screen arrived quickly and the packaging was in great shape.
The components used to construct the screens are very good. The frames, springs, pull handles and mesh material met my expectations.
Unfortunately, all of the screen mesh is loose and wavey. Thus, I cannot use the screens, and this endeavor was a waste of my time and money. The loose screen material is easily seen while driving up to the house. The loose screens make a poor presentation and lower the value of the home. I cannot use them.
Rod -
We pride ourselves on high-quality workmanship, so we’re disappointed to see that we missed the mark on your project. Those ripples aren't up to the standards we hold ourselves to, and we want to make it right.
We are currently preparing brand-new replacements to be shipped directly to your home and will follow-up with you directly with the tracking information.
Fit perfectly, look great. I will be ordering more for my other windows
Fit perfectly, good quality, great price, great packaging. Just ordered my 2nd replacement screen.
The screen works fine and fits well , but it took two attempts to get it right. The first one came with the horizontal bar in the lower quarter of the screen, in a double-hung window.
Milgard window screens have a wide frame with an outer lip and springs at the top and bottom. What we have received was simply a screen with a narrow frame and no springs. It is not usable for our Milgard windows.
Franco -
Thank you for your feedback. We aim for complete transparency during the ordering process, which is why we provide a real-time Screen Preview during configuration. This tool displays the specific frame profile and technical specs to ensure the product matches your requirements before purchase.
Regarding your windows, it’s important to note that Milgard windows utilize numerous different frame profiles depending on the specific window type. While casement windows often require a lip frame, many other Milgard models do not. Our preview tool is designed to reflect the specific standard profiles we offer. We’re sorry for any confusion.